These Terms constitute a binding legal agreement. By creating an account or using the Service, you agree to these Terms on behalf of yourself and your organization.
These Terms of Service (“Terms”) govern your access to and use of the Pinnacle platform, website at pinnacleclubs.net, and related services (collectively, the “Service”) operated by Pinnacle Club Solutions LLC (“Pinnacle,” “we,” “us,” or “our”).
By accessing or using the Service, you represent that you have the authority to enter into these Terms on behalf of your organization, and that your organization agrees to be bound by them. If you do not agree, do not use the Service.
Pinnacle provides a multi-tenant SaaS platform for private club operations management, including inventory management, purchase order processing, recipe costing, member billing, facilities management, event planning, and financial reporting tools.
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice. We will not materially reduce core functionality during a paid subscription term without providing a prorated refund.
Subscriptions: The Service is offered on a monthly or annual subscription basis. Current pricing is listed at pinnacleclubs.net/pricing. Subscriptions auto-renew unless cancelled before the renewal date.
Payment: All payments are processed by Stripe. By providing payment information, you authorize Pinnacle to charge your payment method for all fees due. Subscription fees are billed in advance.
Founding Member Rate: If you subscribed under the Founding Member pricing ($599/month Estate tier, with 24-month rate guarantee), that rate is locked for 24 months from your subscription start date. After 24 months, standard pricing applies.
Late payments: Accounts with overdue balances may be suspended after 7 days. We will make reasonable efforts to contact you before suspension.
Refunds: Monthly subscriptions are not refundable. Annual subscriptions may be refunded on a prorated basis within the first 30 days. Setup fees are non-refundable.
You agree not to:
Ownership: You own all data you enter into the Service (“Your Data”).Pinnacle does not claim ownership of Your Data.
License to us: You grant Pinnacle a limited license to host, store, process, and display Your Data solely as necessary to provide the Service to you.
Data export: You may export Your Data at any time while your subscription is active. After cancellation, we will make Your Data available for export for 90 days, after which it will be permanently deleted.
Member data: Your club’s member information stored in the Service is subject to your club’s own privacy obligations. You are responsible for obtaining any consents required from your members.
The Service, including all software, design, text, graphics, and other content created by Pinnacle, is owned by Pinnacle Club Solutions LLC and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Service.
“Pinnacle,” “Pinnacle Club Solutions,” and associated logos are trademarks of Pinnacle Club Solutions LLC. You may not use these marks without our prior written consent.
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Service that is designated as confidential or that reasonably should be understood to be confidential. This obligation survives termination of these Terms for 3 years.
Pinnacle warrants that the Service will perform materially as described in our documentation under normal use. We will use commercially reasonable efforts to maintain 99% uptime, excluding scheduled maintenance.
EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PINNACLE CLUB SOLUTIONS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PINNACLE CLUB SOLUTIONS LLC’S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL PINNACLE CLUB SOLUTIONS LLC BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
You agree to indemnify and hold harmless Pinnacle and its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, Your Data, your violation of these Terms, or your violation of any third-party rights.
These Terms remain in effect while you have an active subscription or are using the Service. Either party may terminate for any reason with 30 days written notice.Pinnacle may terminate immediately for material breach, including non-payment or violation of the acceptable use policy.
Upon termination, your access to the Service will cease. Data retention and export rights are as described in Section 6.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Tarrant County, Texas. You consent to the personal jurisdiction of those courts.
Before filing any formal legal action, the parties agree to attempt good-faith resolution through direct negotiation for at least 30 days.
We may modify these Terms with 30 days advance notice via email or in-app notice. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree to the changes, you may cancel your subscription before the effective date.
Questions about these Terms:
Pinnacle Club Solutions LLC
Fort Worth, Texas
legal@pinnacleclubs.net